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Biki Oberoi instantly offered all medical help and the hotel continues to pay him his salary even today.
An experience assured to satiate the senses and the palate.
In a delightful finale session of the Robb Report Luxury Summit 2016, Vikram Oberoi, Managing Director and CEO of EIH Limited and Arjun Oberoi, Managing Director, Development, EIH Limited gave the audience insights into the journey of one of India's most respected homegrown hotel chain brands, talking about the patriarch's "passion for attention to detail" and the "dharma" that binds all Oberoi employees.
Also read | A Rs 100 note is a luxury, says Udaipur's royal prince Lakshyaraj Singh Mewar on demonetisation Be it showing care and concern for every employee or the importance they pay to comments by guests, the duo engaged in a conversation that gave the audience a sneak peek into what makes the Oberoi brand stand out from the rest.
We are always pushed towards newer challenges," says Arjun.
The Oberoi group swears by its "dharam" of 2,500 standard practices that are to be followed in the hotel. We take decisions based on these values," says Vikram.
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